All shipments will be dispatched from our warehouse in Colombia. Las compras online serán procesadas entre 1-3 días hábiles* y enviadas por la transportadora aérea de confianza -los tiempos de entrega están sujetos a las operaciones de las transportadoras prestando el servicio de envío- 

Online purchases will be processed within 1-3 business days* and shipped by DHL - delivery times are subject to the operations of the carriers providing the shipping service- It is important that you provide complete information at checkout so that we can notify you in case the carrier has difficulty with delivery-.

To make an exchange, the customer must send the product to our facilities assuming the cost of transport to and from our facilities. *In case of holidays and sale periods, the delivery may take 2-3 additional days. 

If you need information about the status of your shipment you can contact us at info@darkslateblue-aardvark-801458.hostingersite.com

Order cancellations and amendments:

Cancellations and amendments cannot be applied once your order has been processed. Please ensure that all information in your order is correct prior to checking out.

Colombian orders

The cost of shipping will be calculated at checkout. Online orders will be processed within 1-3 business days* and shipped by the air carrier - delivery times are subject to the operations of the carriers providing the shipping service-.

*In case of holidays and discount days, delivery may take 2-3 additional days. Deliveries to rural areas will take 1-2 days longer.

International Orders

Orders from outside Colombia will be shipped via DHL Express. Shipping cost and duties and taxes will be calculated at checkout.

MIRANDA does not offer complimentary returns or provide return labels for international customers. For more information regarding returns, please visit our return page.

Impuestos y Aranceles:

Orders from outside Colombia will be shipped via DHL Express. Shipping cost and duties and taxes will be calculated at checkout.

You may have to pay import duties, taxes, brokerage fees, handling fees and/or other country specific duties to receive your order, these fees are calculated for you at checkout and are shown as part of your total shipping cost.

The total you pay when completing your order includes all duties and taxes due to local authorities, you will not have to pay any other charges when the package is delivered.